Privacy Policy

Last Updated: 23.04.2025

At Energy Grants UK, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. We are committed to handling your data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Energy Grants UK is a platform that helps UK residents access funding opportunities to improve home energy efficiency, including heating upgrades, insulation, and solar panel installations.

If you have any questions about this policy or your data, you can contact us at:
📧 Email: info@energygrants.uk

2. What Data We Collect

We may collect and process the following types of personal information:

• Contact Details: Name, address, email address, and phone number

• Property Information: Your home address, property type, and current energy systems

• Eligibility Information: Financial status, benefits received, and household details

• Technical Data: IP address, browser type, time zone, and browsing behavior (via cookies)

3. How We Use Your Information

We use your information to:

• Assess your eligibility for government energy grants

• Contact you to discuss your application or request further information

• Refer you to certified partners or installers (with your consent)

• Improve our website and services

• Comply with legal and regulatory obligations

4. Legal Bases for Processing

We process your data under one or more of the following legal bases:

• Consent – When you voluntarily provide data to use our services

• Contractual necessity – To take steps at your request before entering into a contract

• Legal obligation – To comply with applicable laws and regulations

• Legitimate interests – For marketing (you can opt out anytime) or service improvement

5. How We Share Your Data

We may share your data with:

• Approved energy efficiency installers and service providers

• Government or regulatory bodies when required

• Technology providers helping us manage our website and data securely

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for legal or reporting requirements.

7. Your Rights Under UK GDPR

You have the right to:

• Access the data we hold about you

• Correct or update your personal information

• Request deletion of your data

• Object to or restrict our use of your data

• Withdraw consent at any time (if processing is based on consent)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: [Insert Contact Email]

8. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site. You can manage or disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 info@energygrants.uk
📍Fairway Building & Remedial Contractors Ltd

Globe House, Globe Park, Moss Bridge, Rochdale OL16 5EB